Thank-you for righting a situation that could have been bad. I do appreciate the professionalism and urgency with which you and your company responded. I would be more than happy to continue doing business with CombustionDepot.com should future orders warrant.

Bonnie Kennedy, Purchasing Manager
Krauss Craft Inc.
Grants Pass, Oregon

I recently purchased a natural gas appliance and was having difficulty regulating the flow of gas to the device. I called numerous local and internet based companies in an attempt to get my questions answered. All of them were unwilling to listen to my issue or offer any level of assistance. Then I found CombustionDepot.com.

On my first phone call, Kim answered the phone and was very patient as I explained the problem I was experiencing. She offered to have someone from technical support call me back to get my issue worked out. I must admit that I was skeptical because I hadn't yet done any business with this company nor did they have a real reason to want to help me, except out of kindness. A few short hours later, Adam called me to assist. I must have taken up over an hour of his time asking questions and explaining my situation. Adam assessed the problem and quickly identified the few additional parts that I needed to order to get my appliance working properly.

The level of service that CombustionDepot.com provided is beyond all expectations in today's world and I have never been more satisfied as a customer. I highly recommend this company and will gladly give them more of my business as projects arise.

Tom Neeley
Cordova, Tennessee

I would like to thank Adam and Combustion Depot for the level of service and competitive pricing they offered me on my furnace. I called explaining what I wanted to do and they laid out a plan using their engineering departments along with Adam's experience to come up with a cost effective solution. They saved me thousands of dollars and offered good solutions and asked the right questions. They truly made dealing with them easy. If I look at making another furnace I will undoubtedly use Combustion Depot as they excel at what I call a three out of three in business practice, price, service, delivery. Whether I needed to add extra parts or missed them it was resolved immediately and handled correctly.

Todd Bigelow, Owner
Accurate Screen
Mississauga, Ontario, Canada

Thank you for all the time you spent finding the right control valve and signal conditioner for my application…. You saved us a substantial amount of money. The furnace is working great again!

Todd C., Maintenance Supervisor
Ebsco Spring Company Inc.
Tulsa, Oklahoma

Thanks very much. You went above and beyond to get this done, it is much appreciated.

Jim Matheson, President
Pyrotek
Aldergrove, British Columbia, Canada

This is the type of service that one does not expect to get in this day and age. I commend you on your professionalism and wish you the best.

I have ordered a quantity of connectors from Combustion Depot.

Thank You Very Much.

Mike
Trusty Engineering
Little Rock, Arkansas

This email is to let you know that I received the two Delavan adaptors I ordered from you.

I am 100% satisfied with the service you gave to me.

By the new year, I plan to built waste vegetable oil burners from Beckett burners so I will need more items from you. I will communicate with you in a couple of months.

Thanks again.

Martin Norris
Shefford, Quebec, Canada

Top Notch Service is what you can expect from Combustion Depot. Everyday, every time! Above and beyond the call of duty. Personalize service and true support. Excellent communication and fast shipping! They understand our needs and our expectations.

When you are working with major touring musical acts like Motley Crue, Toby Keith and Coldplay there is no room for errors or delays. Kim makes it happen every time and helps us make our clients look good and the thousands of fans that come to see the shows every night around the world.

Thank you for all your support and you have a customer for life! Don't go anywhere else or you'll be disappointed.

Mark Grega, Partner
Strictly FX, LLC
Elk Grove Village, Illinois

Despite all of the road blocks on this order you and your company have been so helpful! We look forward to working with you in the future. I’ve never had such great customer service!

Missy Anderson
Telstar Instruments, Inc.
Fairfield, California